Privacy Policy for Rev Elite Motor Sports LLC (DBA Lords & Ladies)

Effective Date: September 17, 2025

Important Notice Regarding Text Messaging Data

Rev Elite Motor Sports LLC (DBA Lords & Ladies) ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information:

Name, email address, phone number, physical address

Payment information when you make a purchase or request a quote

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

IP address, browser type, device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication:

Records of inquiries and service requests

2. How We Use Your Information

We use collected data for:

Providing and improving our services

Processing transactions and payments

Communicating with you about inquiries, appointments, and promotions

Enhancing website functionality and user experience

Ensuring security and fraud prevention

Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

Opt-In & Consent:

You will only receive messages if you have explicitly opted in

We maintain timestamped records of all opt-in actions

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

Cancel SMS notifications at any time by replying "STOP"

You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

All opt-out requests are processed within 24 hours

Message Frequency & Content:

Frequency varies based on your interactions with us

Messages are directly related to services you have requested

We do not send promotional content without specific consent

Help & Support:

Reply "HELP" for assistance or contact us at [email protected]

Customer support is available during regular business hours

Carrier Information:

Standard message and data rates may apply

Carriers are not liable for delayed or undelivered messages

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement:

SMS opt-in data and consent records are never shared with third parties except for:

Service providers who facilitate the delivery of text messages

Legal requirements (e.g., court orders)

We implement strict data protection measures to safeguard SMS data

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

Third-party vendors (payment processors, scheduling tools, SMS providers) strictly for service delivery

All service providers are contractually obligated to maintain confidentiality

Legal Compliance:

If required by law, legal process, or to protect our rights

In response to valid law enforcement requests or court orders

Business Transfers:

In case of mergers, acquisitions, or sale of assets

Your data remains protected under this policy

5. Data Security

We implement reasonable security measures to protect your information, including:

Encryption of sensitive data in transit and at rest

Secure access controls and authentication mechanisms

Regular security assessments and updates

Employee training on data protection

Breach notification protocols as required by law

Secure backup systems and disaster recovery procedures

Note: No system is 100% secure. We strive to use best practices but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze site traffic and behavior

Remember user preferences

Improve website functionality

Measure service effectiveness

You may disable cookies in your browser settings, but this may affect site usability.

7. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information

Opt-out of marketing emails (via “unsubscribe” link)

Opt-out of SMS messages by replying “STOP”

Request details on how your data is processed

Withdraw consent for future communications

File a complaint with a supervisory authority if your rights are violated

Contact us (Section 10) to exercise these rights.

8. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. This policy applies only to data collected by Lords & Ladies.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will be posted at lordsandladiescigars.com with the effective date. Significant changes will be communicated via email or site notice.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Rev Elite Motor Sports LLC (DBA Lords & Ladies)
📞 Phone: +1 678-820-6588
📧 Email: [email protected]
🌐 Website: lordsandladiescigars.com

By using our website and services, you consent to this Privacy Policy.